FAQ & Information

FAQ & Information


Is towing onto the beach available directly from my unit at Lake Mac Storage? 
Yes. Please call/text Shane Simmerman from Big Mac Towing at (308) 726-5598. Shane has a tractor, the expertise, and facility access to tow directly from your storage unit. Some of our tenants don't even own a towing vehicle and instead rely on Shane. Shane's 2022 roundtrip towing rates are: 

- Up to 30’ - $120
- 31’ to 40’ - $140
- 41’ and over - $160
+$25 for sewer & water

Shane also offers dewinterization and winterization services for your camper for $100 (standard) or $120 (deluxe). 

What's the new contact information for Lake Mac Storage?

info@lakemacstorage.com
(308) 318-5858

I'm an existing customer, how do I log into my account in order to pay my bill, set up auto-pay, change my auto-pay credit card, or schedule a move-out?

Simply go to: Go to Make a Payment/Login

I'm an existing customer and can't quite figure out my online account or I'm not in front of my computer, and I need help paying my bill, setting up auto-pay, or scheduling a move-out. Who can I call?

(308) 318-5858 This number will connect you to an agent of Lake Mac Storage who can assist. 

How much notice do I have to give to move out?

You must give 14 days of notice before the first of the month or you will be billed for the next month. You can schedule this on your online account or you can call or email us. 
(308) 318-5858

Did this this used to be called Kite Ranch RV Storage?

Yes it did. However, Bob & Skip sold the business in 2019 and the name changed to Lake Mac Storage.